Privacy Policy

Last Updated:25/11/2025

This Privacy Policy explains how [Your Company Name] (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website, request a quote, contact us, or use our services. By accessing or using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide

Name
Phone number
Email address
Pickup and delivery information
Vehicle details
Messages or inquiries sent through our website forms

Automatically Collected Information

When you browse our site, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on pages
Referring website links

Cookies and similar technologies may be used to improve your browsing experience.

2. How We Use Your Information

We use your information to:

Provide quotes and respond to inquiries
Schedule and manage vehicle transport services
Improve our website and customer experience
Communicate important updates regarding your shipment
Comply with legal and regulatory requirements

We do not sell your information to third parties.

3. Communication (Calls & SMS)

We communicate with customers via phone and SMS.
By submitting your phone number on our website, you consent to:

Receiving calls from our team regarding your inquiry or shipment
Receiving SMS/text messages for quotes, booking updates, scheduling, reminders, and customer support

SMS Message Delivery

Message and data rates may apply depending on your phone plan
Message frequency may vary depending on your service requests
You may opt out at any time by replying “STOP” to any SMS
You may request help by replying “HELP”

RingCentral stores and processes messages according to their internal privacy and security policies. We do not share your phone number with third parties outside of our service partners necessary to complete your shipment.

4. How We Share Your Information

We may share limited information with:

Trusted auto transport carriers
Technology and communication platforms (such as RingCentral)
Payment processors
Service providers necessary for fulfilling your order

We do not share, sell, or rent your information for marketing purposes.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights & Choices

You may:

Request access to the information we hold
Request corrections to inaccurate information
Request deletion of certain personal data
Opt out of SMS communication
Opt out of marketing emails at any time

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content or privacy practices of those sites.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

New Jersey, USA
(888) 279-9576
info@pbplogistics.net